Monday-Friday: 9am – 5pm ET
We are a wholesale only website. You will need to create an account with is to place orders. You or your business must provide your reseller’s ID number when opening the account.
Sorry, we do not provide dropship service for wholesale businesses.
We accept Visa, Mastercard, American Express and PayPal. Wire transfers may be arranged for large orders but please contact us directly.
We do not collect sales tax from our customers who provide reseller’s ID number when opening their account with us.
Most of our in-stock items are shipped in 1-3 business days.
Our default shipping methods are USPS and UPS Ground for US customers and Priority Mail for Canadian customers. As our customers, you can choose FedEx Ground and other shipping options with faster delivery with UPS, USPS, FedEx. We can also use customer provided carrier account ID for shipping.
Our website currently offers shipping only within the United States. Please contact us directly at INFO@CATHAYANA.COM if you would like to place an international order.
Defective products are returnable. Please contact Cathayana, Inc, to receive a Return Merchandise Authorization before sending it/them back.