Personal Identification Information
We may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our site, register for an account, or subscribe to the newsletter. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and credit card information.
Users may, however, visit our site anonymously.
We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from using certain aspects of our site.
Non-Personal Identification Information
We may collect non-personal identification information about users whenever they interact with our site. Non-personal identification information may include the browser name, the type of computer and technical information about users means of connection to our site, such as the operating system and the internet service providers utilized and other similar information.
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How We Use Collected Information
Cathayana collects and uses users personal information for the following purposes:
- To improve customer service.Your information helps us to more effectively respond to your customer service requests and support needs.
- To personalize user experience.We may use information to understand how our users as a group use our site.
- To process transactions.We may use the information users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To send periodic emails.The email address Users provide for order processing, will only be used to send them information and updates related to the order. It may also be used to respond to their inquiries, and/or other requests or questions. If the user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the user would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or user may contact us via our site.
How We Protect Your Information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing Your personal information
We do not sell, trade, or rent users personal identification information to others. We may use third party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Your Acceptance of These Terms
By using this site, you signify your acceptance of this policy and our TERMS OF SERVICE
. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.
Phone: +1 (248) 689-8208
Policy Last Updated: 12/13/2022